Contact Us, Processing Times and Returns

Questions or comments please feel free to contact us at:

Email:

contact@provitalhealth.com

 

Order Terms, Conditions and Processing Time (05/17/17 to present):

Due to high demand, please allow 14-21 business days for order processing and shipping after your payment has been cleared for orders within the US.  For orders placed being shipped outside the US please allow 28-35 business days for payment processing and shipment.  We apologize for the inconvenience, and thank you for ordering.  Please note that any return shipping costs are to be paid by the customer, there are absolutely no refunds after an item has been received.  Store credit will be given in case of physically damaged goods only.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Terms of Service

Please allow 7-10 business days for your order to be processed.  Items purchased are not refundable, If an item is returned a minimum 15% restocking fee will be assessed and a credit will be given to your account at our discretion.  Please contact us before for authorization.  If there is a dispute on an order the dispute must be made within 24 hours of receiving your order by time of delivery on the tracking number.  All international orders are unable to be tracked by us, only the purchaser may track them, please contact us for the tracking number.  All fees and taxes imposed by the destination countries on international orders is the responsibility of the purchaser, not the seller.  We do not assume any responsibility for international orders once shipped, if there is a problem or issue with your international order please contact your local currier to resolve the issue.